Last Updated: 01/115/2026

These Terms and Conditions govern your use of Hello My Mortgage services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Hello My Mortgage may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.

2. Consent to Receive Messages

By providing your phone number and opting in, you authorize Hello My Mortgage to send text messages to your mobile number. Consent is not a condition of purchase.

3. Opt Out

You can cancel the SMS service at any time. Just text "STOP" to the number from which you are receiving messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

4. Opt In Again

If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.

5. Help and Support

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (678) 200-9074.

6. Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your application status and interaction with our team. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Age Restriction & Eligibility

By using this website and submitting your information through our contact forms, you represent and warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement. Our services and mortgage program coordination are not intended for, or directed to, individuals under the age of 18. If we become aware that an individual under the age of 18 has provided us with personal information, we will take immediate steps to delete such information from our records and terminate any related communication.

9. Privacy

Your use of the messaging program is also governed by our Privacy Policy.

10. Changes to Terms

We may update these Terms from time to time. Updates will be posted with a new Last Updated date.

11. Contact

Questions about these Terms can be sent to:

Hello My Mortgage

Address: 3634 Satellite Blvd, Duluth Georgia 30096

Phone: (678) 200-9074

Email: [email protected]

If you have any questions regarding privacy, please read our privacy policy.